
Fun in the sun is back so start promoting the benefits of Rx sunwear to your patients. According to a recent commentary in Vision Care Product News, “While many articles in ophthalmic literature make a convincing case why everyone should have sunwear, sales figures indicate that this is not happening as much as we would like to increase our patients’ visual comfort.” Use the following tips from three successful ECP’s to grow your sunwear business.
Sherida Williams, Eye Care Associates of Kentucky, Paducah, KY: Our greatest successes in selling sunwear occur when doctors take the time to discuss it with patients during the exam. We also ask lifestyle questions. Once the clear pair has been decided on, we also ask them about sunwear so they understand that they should be getting sunwear as well. In addition, we have purposefully placed a sunwear display in their walking path.
Janet Wolcott, Wolcott Optical Services, Salt Lake City, UT: Our practice believes in being customer service driven, that’s why we take the the time to really interview patients’ wants and needs. We want them to leave with adequate protection and visual comfort.
Robert Pinchman, ABOM, LDO, NCLC, Eye Care of La Jolla, La Jolla, CA: We utilize demonstrators in our dispensary, particularly when talking about polarization. This makes a big impact on the patient to see how polarization can enhance their vision. We make sure to keep a small hands on demonstrator at the fitting table.