Lens Troubleshooting

Question: I have a lens that is “speckled”, what can cause this and what can I do?

Possible Causes: Lens was removed from the annealing stages and cooled under running water while too hot. If a lens is cooled under running water while hot, it may have a “speckled” appearance caused by localized differences in the rates of cooling of the lens surface. These speckles can be numerous, irregularly shaped.

Solution: The lenses should be air cooled for several minutes before running water over them. If you have a “speckled” lens, returning it to the annealing oven for 5 to 10 minutes will usually eliminate the issue

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Promoting Sunwear

Fun in the sun is back so start promoting the benefits of Rx sunwear to your patients. According to a recent commentary in Vision Care Product News, “While many articles in ophthalmic literature make a convincing case why everyone should have sunwear, sales figures indicate that this is not happening as much as we would like to increase our patients’ visual comfort.” Use the following tips from three successful ECP’s to grow your sunwear business.

Sherida Williams, Eye Care Associates of Kentucky, Paducah, KY: Our greatest successes in selling sunwear occur when doctors take the time to discuss it with patients during the exam. We also ask lifestyle questions. Once the clear pair has been decided on, we also ask them about sunwear so they understand that they should be getting sunwear as well. In addition, we have purposefully placed a sunwear display in their walking path.

Janet Wolcott, Wolcott Optical Services, Salt Lake City, UT: Our practice believes in being customer service driven, that’s why we take the the time to really interview patients’ wants and needs. We want them to leave with adequate protection and visual comfort.

Robert Pinchman, ABOM, LDO, NCLC, Eye Care of La Jolla, La Jolla, CA: We utilize demonstrators in our dispensary, particularly when talking about polarization. This makes a big impact on the patient to see how polarization can enhance their vision. We make sure to keep a small hands on demonstrator at the fitting table.

 

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Best Image Optical Shares 12 Years of Q-2100 Ownership

Best Image Optical located in Bridgetown Barbados has utilized the Q-2100 Digital Lens System since 1999. Paul Hinds, Lab Manager, has been operating the equipment for over twelve years. As one of our long time customers, Paul has years of experience to share.

“What I like about the Q-2100 is that it’s fast and efficient compared to grinding lenses,” says Hinds. “I love when I use it to make rush job for customers who are waiting only an hours or less,” he added.

According to Hinds, “the technology has impacted the practice very positively through the progressive lens produced with the Q-2100. “Customers have a wider area of view so they have no problem seeing,” he added.

Recently adding the ultraSUN photochromic product to their practice, Hinds concludes with, “the photochromic product is great and works very well in the hot and sunny climate of the Caribbean.”

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Equipment Weekly Scheduled Maintenance Log

Be sure to perform your weekly scheduled maintenance list. Taking the time to check a few items once per week will help your equipment look better and run more efficiently. To download a new log click here < Weekly Maintenance Log.>

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Monitor Your Lab Bills & Maximize Usage

The Q-2100 Digital Lens System allows you to produce free-form quality lenses in house at a fraction of the cost when purchased from a traditional lab. Once integrated into your practice, you will see an impressive reduction in outside lab costs. As an practice owner, manager or lab manager, it is important that you take an active role in monitoring production and outside expenditures to ensure that you are utilizing the technology to its fullest potential.

  • Check your lab bill to see what was produced in office and what was purchased from an outside lab. Are you capturing all progressive, photochromic and AR jobs possible? You should maximize production of jobs that fall in the range of the technology. Remember, you are producing digital designed lenses, some of the best in the industry. Promote the premium products you produce in house first.
  • Check your lab bills and compare the cost to producing in house. While you are undoubtedly focusing on the most profitable products, verify what you are paying for custom processed single vision and FT lenses. You may find that it is more cost effective to produce these lenses in house as well.
  • Continue to check your outside lab bills for total dollars spent. As with all new technology, there is a certain level of excitement that is present when first purchased. Usage starts out high as the lens unit is new and fun. Over time, production levels may fall as it becomes part of every day operations. Make sure the enthusiasm for the technology remains strong through incentive plans and monthly goals that reinforce your commitment to in house lens production and practice profitability
  • Are you utilizing Vision Dynamics Lab for out of range and expanded product offerings? Vision Dynamics Lab carries a complete array of Optical Dynamics lens products, including clearLIGHT PLUS, sunSMART grey & brown and ultraSUN. As a Q-2100 owner you receive discounted pricing on all Vision Dynamics Lab products and services. Check against current lab pricing to profit even more.

The key to ongoing success is system utilization. The more you make…the more you’ll make.  Everyone must understand why you chose to integrate digital lens technology into your practice and how to sell clearLIGHT and sunSMART. Your staff is key to maximizing your potential. Educate, reward, monitor and reinforce your team’s commitment to this new lens technology and you will be successful.

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It’s Derby Time!

As we are located in Kentucky, come early May it’s all about the horses, Derby horses to be exact. This year will be the 138th running of the $2 million  dollar world famous Kentucky Derby. What some people have dubbed the “most exciting two minutes in sports.” With the singing of My Old Kentucky Home, the array of outlandish derby hats and the drinking of the traditional mint julep, the first Saturday in May is always an event.

Happy Derby Day from Optical Dynamics!

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Meet Ralph Ortiz, Sales Manager, Vision Dynamics Lab

Ralph started his career in 1983 in a small optical shop assisting customers and working in the lab. Selling eye glasses, tinting, and cutting lenses, Ralph’s interest in optics grew and led to his enrollment in a certified optics program in 1987. While in school, Ralph apprenticed as an optician until 1989.

Upon graduation from his apprenticeship, Ralph took a position with Lenscrafters starting out as lab manager then moving to general manager as a certified optician. Working in the retail store environment, Ralph learned the importance of impeccable customer service and quick turnaround of lenses. His optical career continued as store manager for Sterling Optical.

In 2000, Ralph came to work for Optical Dynamics as a lens consultant, retail trainer and equipment installer. Coming from a retail background, he understood the needs of the independent optical location as related to product quality and delivery time. For nearly six years Ralph traveled the country training optical locations on how to process, sell and dispense their customized lenses.

In 2009, Ralph rejoined the team as a Sales Manager for Vision Dynamics Lab. With his unique background in custom processed lenses and retail training, Ralph is the perfect person to guide labs and retail locations through the maze of available products for improved lab service and business profitability.

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Visit Our New Vision Dynamics Lab Website

Visit our revamped www.visdynlab.com site to see all the newest available products. Whether you need digital, polarized, glass, premium photochromics or performance polycarbonate to supplement your in-office capability, let us be your outsource lab of choice.

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How Can I Lower Costs?

As recently published by Dr. Richard Kattouf in Optometric Management, follow these six steps to keep money from flowing out of your practice.

Cut office supply cost – You should have a designated credit card that gives you returns on your purchases and stay with the vendor that has the best prices.

Control temperature – Install an automated system for heating and cooling for the most cost effective temperature when you are not there.

Reduce cost-of-frames inventory – For many practices this means $40,000 – $90,000 in tied up funds. Some frame companies put theirs on consignment which can offer you tremendous savings.

Consider an in house optical lab – Look at lab invoices to determine what labs charge you for lenses and enhancements. You may find that adding UV coatings or a tint can add $30 or more to each pair.  Performed in house your cost is $3.00, a savings of $27 per pair. Additionally in house casting and AR can save you much, much more.

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infraredRX IR Lenses

Are you looking for specialty infrared lenses? Vision Dynamics Lab presents UD “Uniform Density” infrared protection in Rx lenses. The color and infrared protection is on the front surface of the lens blank and is shielded by a clear hard coat. When our proprietary lenses are surfaced, the color is not affected by the resulting curves for edge to edge uniform density and performance.

For a high performance solution to the need for prescription and plano infrared protection, this is it.

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