Pack Your nanoCLEAR AR Unit Properly for Service

When returning your nanoCLEAR AR unit for service, always remember to follow the packing instructions correctly to prevent damage and unnecessary repairs.

Located in the back of the nanoCLEAR AR unit:

  • Remove power cord
  • Remove network data cable
  • Remove data cable from wash module
  • Remove video PC cable
  • Remove high pressure supply hose
  • Remove drain hose to wash module
  • Remove all chemistry inlet tubing and replace with white caps
  • Remove vacuum inlet
  • Remove monitor from stand
  • Remove monitor stand & push monitor plug down the tube that it is housed in

Located in side your nanoCLEAR AR system:

  • Remove black mold stages
  • Remove wash bowl ring
  • Remove chemistry ring
  • Remove chemistry bowl liner and discard
  • Remove chemistry bowl and clean all chemistry from bowl
  • Remove tips and filters and replace with red caps

Lock motion arm into position to prevent movement. If possible, place the motion arm in the chemistry bowl position and lower the arm. When the motion arm reaches the lowest point press STOP COATING BUTTON. Place bubble warp or packing material on either side of motion arm to prevent movement and install the shipping bracket provided.

Placing nanoCLEAR AR system in the special system box:

  • Place tape or the shrink wrap it came with on the front door panel to prevent door from opening during shipping

  • Gently place nanoCLEAR AR system into box making sure it rests inside the foam cut out inside of box
  • Gently place the top foam insert on top of the nanoCLEAR AR system and push into place
  • Close box and remove any labeling on the outside
  • Tape box closed and place the appropriate shipping labels on the outside

When your system has been boxed up and/or you have any questions, please call Optical Dynamics Technical Support at 8000-587-2743.



Posted in Tech Tips | Comments Off

Vision Dynamics Lab, the Glass Lens Specialists!

We Love Glass! Let us be your outsource lab of choice!

Vision Dynamics Lab  has developed a unique expertise in glass lens surfacing. Although no longer the common product dispensed, glass lenses still play an important role in vision correction and VDL is here to fill all your glass lens orders.

If you are an optical lab, sending your glass jobs to us, allows you to focus your resources on more profitable, higher volume product lines. We treat Lab-to-Lab business as a partnership with electronic lab link via Optifacts and Vision Web for:

  • Fast Job Transfers
  • Error Reduction
  • Cost Reduction
  • Late Job Reduction
  • Job Tracking

Authorized Distributor:

A.O. Sola KBCo
Shamir Varliux® Vision Ease
Zeiss X-Cel Lensco

Contact Eric Lindquist to discuss our lab-to-lab glass program today.

p. 801-205-6133 or

Posted in Products/Services/Events | Comments Off

Q-2100 Training Video Now Available Online

Have you lost an operator, hired additional team members or just want a refresher course but want to do it without an onsite trainer?

Call Optical Dynamics to obtain a password to view our Q-2100 w/nanoCLEAR AR training video on vimeo:

Training video

Posted in Tech Tip VIDEOS | Comments Off

Optical Dynamics Connects with Customers in Boston

BostonOptical Dynamics was pleased to participate in the Vision Trends annual meeting held in Boston last month.  The event provided an opportunity to present our technology and its benefits to new members as well as connect with existing members who are already valued customers.

Vision Trends member customers we met with at the event included Dr. Michael Toups and Dr. Douglas Inns,  founding members of Vision Trends, Dr. Driscoll, TX, Dr, Shini, TX, Dr. Zilgulis, MI, Dr. Malone, TX,  Dr. Baker & Mr. Pfenninger also from TX. All had very nice things to say about their success and satisfaction with the technology including the quality of the progressive design, the improved service level they can provide and the positive profitability impact to their practice. We thank you for your support and look forwarding to seeing everyone again at next year’s event.

Posted in Customer Stories | Comments Off

Trade-In & Trade-Up through Sept. 2014

EB June 2014 Ad

Posted in Products/Services/Events | Comments Off

Like Golf…It’s PGA Championship Week in Lousiville

PGA logoAs most of you may know, Optical Dynamics is centrally located in lovely Louisville, KY. For golf lovers, its an exciting time with the PGA Championship playing in our back yard. The tournament will take place August 4th – 10th at the Jack Nicklaus designed Valhalla Golf Club in eastern Louisville. The course last hosted the Ryder Cup in 2008.  The field of players includes many of golf’s biggest names including McIlroy, Mickelso, Kymer and Woods. The top players will be joined by 20 PGA Club Professionals, who earned berths in the field at Valhalla by finishing in the top 20 at the 2014 PGA Professional National Championship in Myrtle Beach, S.C., in June. Our great city is proud to be the host of this year’s championship.

PGA Course

Posted in Products/Services/Events | Comments Off

Lose the Jargon

By Susan Tarrant, Eyecare Business, May, 2014

IN A RECENT SURVEY BY EYECARE BUSINESS, MORE THAN TWO-THIRDS OF ECPS SAID THEY EXPECT THEIR SALES OF FREE-FORM LENSES TO INCREASE over the next year or so. And nearly half of them expect that increase to be between 11 to 25 percent. Those are great numbers, and are indicative of practitioners’ desire to serve their patients with the best that technology has to offer.

But in order to get in the free-form lens game, you’ve got to get patients on board. How?

TALK BENEFITS. Talk to patients about how free-form lenses can help them see with more clarity than conventional lenses.

JargonDON’T OVERDO. Don’t get into the technical design of the multi-angled, diamond-tipped stylus that can cut hundreds of curves and surface the lens to within a hundredth of a diopter of accuracy and the software that can plot out backside or dual-side designs that compensate an Rx for base curve and position-of-wear. (If you got lost on that sentence, imagine how a patient would feel!).


“Backside surfacing technology, digital design, and free-form processing all mean nothing to the patient. That patient only understands how it will benefit him,” says Jen Cofield, ABOC, training and development coordinator for Signet Armorlite, Inc.

So that’s what you focus on. Need actual language to help you translate the technical into benefits? Here are some suggestions:

USE ANALOGIES. Start with, “Just like televisions and cell phones have advanced, so, too, has the technology behind the lens design” or a similar analogy.

STRESS MEANING. Don’t explain what the technology is, but rather what it means for the patient in front of you. For example:

“From left to right across the lens, you’ll see sharply. You’ll have much less of that squiggly distortion. You won’t have to point your nose to where you’re looking as much. You’ll have more comfortable vision throughout the day. And, it will be completely customized for your prescription and your frame.”

For full article click here.

Posted in Sales Tools/Tips | Comments Off

Practice with On-Site Lens Production Cuts out Middle-Man

Baron Vision CenterBaron Vision Center located in Decatur, Indiana, offers the largest selection of eyewear in the area and added the Q-2100 Lens System with nanoCLEAR AR to their practice in 2008. The decision to purchase the equipment was based on increased practice profitability while at the same time offering the best possible prices to their patients. As advertised on their website, “Because of our on-site lab we save you money by making your glasses here, in our office, cutting out the middle-man.”

Aubrey HamiltonNew Baron Vision Center employee Aubry Hamilton recently visited our offices in Louisville, KY for training. Aubry spent two days with Training Manager, Bob Lossman, reviewing lens production and ongoing system maintenance. Aubry was pleased with the ease of operation and was excited to take her new found production knowledge back to the practice.  At the end  training Aubry was presented with a certificate of completion for her operating competence.

Whether you need glasses, contact lenses or the treatment of a medical eye disorder you can depend on Baron Vision Center to provide you with the eye care you need at a price you can afford. They are providers for most insurance plans (vision and medical) and offer 0% financing up to 2 years with credit approval.

Posted in Customer Stories | Comments Off

Understanding the Service Help Screen on your Q-2100: Codes 04, 05, 06

Each line in the menu is designed to display problems for specific machine functions. When the machine cannot accomplish a function it will indicate SERVICE on that particular line.

04 Filament Heat Power

Cause: At lease one of the lamp filaments is not receiving continuous power. The filaments help the bulbs to light up.

Response: (1) Follow the instructions given by the machine. (2) For any further information or if parts need to be ordered call Optical Dynamics Technical Support for further information 800-587-2743.

05 Lamp On Time

Cause: The effective life of a set of lamps has been exceeded.

Response: (1) Follow the instructions given by the machine. (2) For any further information or if parts need to be ordered call Optical Dynamics Technical Support 800-587-2743.

06 Post Cure Heaters

Cause: At lease one of the Post Cure heaters is not receiving power.

Response: (1) Follow the instructions given by the machine. (2) For any further information or if parts need to be ordered call Optical Dynamics 800-587-2743.

Posted in Tech Tips | Comments Off

Caring for Elderly Patients

As posted on the AAO website, elderly patients seen in the office have special age-related health problems and emotional needs, which should be considered.

Caring Elderly PatientsElderly patients are often anxious and fearful of losing their independence and financial security. They may be facing limitations of mobility that may cause them not to relate well or be difficult to examine. An elderly person may also be particularly worried about declining health and may notice or complain about subtle changes in vision. Examiners should not overlook or downplay these observations. Make note of the symptoms so that the doctor can follow up.

In elderly patients as well as in others, worry may manifest itself in the form of crossness, unreasonable blaming of others or anxiety. The assistant needs to treat elderly patients with special consideration, keeping in mind the following:

  • Healing may be slower.
  • Understanding may be slower.
  • Apprehension about their condition may be greater than with younger patients. Some elderly patient fear impending blindness, even with relatively minor eye problems. Loss of eyesight is another obstacle to independence.
  • Visual acuity is only one aspect of functional vision that may be affected by eye diseases. Color perception and contract sensitivity are often affected as well.
  • Many elderly people live alone, so a small change in objective acuity may cause a big change in functional ability; for example, changing from 20/30 to 20/40 may seem trivial, but it may make the difference between being able to read the newspaper or the label on a medication container easily and with confident.
  • Having to give up shopping alone, driving or other independent activities because of declining abilities and eyesight can be a very difficult adjustment and one that requires sensitivity and compassion on the part of health care providers.

The special needs of elderly patients can be multifaceted. Some elderly patients may have one or more chronic illness or limitations on their ability to maneuver easily through their daily activities. The current visual loss may be just the latest event to occur among other medical concerns.

Some elderly patients also have loss of hearing, which can compound their sense of isolation. Speak slowly and distinctly to patients who have difficulty in hearing, but do not assume that an elderly patient will have difficulty hearing based on his or her age alone. If you determine that the patient is having trouble hearing you, face your patient squarely and allow the patient to see your lips so he or she can obtain extra clues to what you are saying. It is rarely necessary to raise your voice excessively and never necessary to shout.

Many elderly people who are “partially sighted” do not get around as well as a younger and possibly more severely visually impaired individual who may be in better general health, have a broader support system and be more optimistic. However, no one can predict a patient’s reaction based on age. A sudden loss of vision for one patient may be far more devastating than a slowly progressive one for another.

Some older persons mistakenly believe they should “preserve” their eyes by not “using them up.” Tell them it is not possible to use up their eyesight, even if a visual abnormality exists. Encourage them not to sit in the dark, not to give up hobbies and to continue reading or doing other near work. By participating in living as fully as possible, they will have a better quality of life.

Posted in Industry News | Comments Off