Eye Center Boutique Opens 11th Location!

Eye Center Boutique of Puerto Rico opened their eleventh location with a Q-2100 Digital Lens System and nanoCLEAR AR unit this April. “With ten very successful shops across the island, adding an ECB location at the busiest mall on the island was a goal.” The newest location, positioned in the tourist center of San Juan, continues to capitalize on their unique optical concept of selling high end handbags and accessories with prescription eyewear. A better way to cater to fashion conscious consumers with discerning taste.

Optical Dynamics is proud to have our technology as an integral  part of their business plan and looks forward to working with this amazing retail chain as they continue to grow.

Are You Dispensing blueVIEW?

blueVIEW defenseOptical Dynamics newest lens material is blueVIEW defense, sunglasses for your indoor world.

Optical Dynamics’ indoor lens with advanced spectral filtration protects against visual discomfort and possible damage from exposure to HEV and blue spectrum light waves.  Infused with an array of organic pigments, blueVIEW defense helps block and absorb a varying level of violet and blue light across a 400-500nm spectrum. blueVIEW people pic

This design provides 100% attenuation in the UV spectrum and gradually allows more light to pass as the waves lengthen for balanced protection. blueVIEW defense filters all types of blue light encountered in everyday indoor activities, while enhancing visual acuity, reducing eye strain, and retaining natural color perception.

Once you experience the comfort of blueVIEW defense you’ll never want to be inside without them again.

Call today about blueVIEW defense monomer for your Q-2100 Digital Lens System 800-797-2743 today!

It’s Derby Time, Let’s Run for the Roses!

As we are located in Kentucky, come early May it’s all about the horses, Derby horses to be exact. This year will be the 145th running of the $2 million  dollar world famous Kentucky Derby. What some people have dubbed the “most exciting two minutes in sports.” With the singing of My Old Kentucky Home, the array of outlandish derby hats and the drinking of the traditional mint julep, the first Saturday in May is always an event.

Happy Derby Day from Optical Dynamics! (throwback 2016)

hat contest

 

Digital Lens Technology Improves Service Level for Island Location

Belleville Optical located on the island of Barbados, has long been a believer in the benefits of in office lens production. In business since 1994, Belleville Optical added the Q-2100 Digital Lens System to her practice in 1999. With limited lens procurement options available on the island, Belleville wanted an in-office system that was user friendly and easy to integrate.  “I added the Q-2100 technology to improve turn around time for delivering spectacles to our patients” shared the location. “It has drastically improved our delivery time thereby improving our cash flow,” the location added.

sunSMART II Girl indoor outdoor logoBelleville’s practice primarily caters to the forty and over demographic. For this reason, the quality of the progressive design and finished lens was very important to the decision making process. “Patients are very happy with the lightness and clarity of the lenses.”  Located in a sunny warm climate, photochromics were also of key importance and Belleville’s patients love the sunSMART II photochromics.

Place Your Supply Orders Online

Did you know there is an easy and efficient way to place your supply orders? Just visit our online store at www.opticaldynamics.com and click on the STORE button in the upper right hand corner of the site to open up the consumables order form as shown below.

Store Home Page

Type in your account name, account number, name, e-mail address, preferred ship method then click the gaskets needed. If you need more than one bag, type in the necessary number.

For additional supply items, scroll down until you see the product you require and type in the quantity you need.

If you do not see the product you are looking for, type the item description in the special instructions box and we will make sure the item is included. Send the order on its way and you will receive a confirmation e-mail letting you know the order has been processed. If we have any questions, we will give you a ring. Its just that simple.

We look forward to receiving your first online order!

When Bad Reviews Happen to Good Businesses

Eyecare Business by Alicia Hoglund

As published in  Eyecare Business, four out of five consumers say they have changed their minds about a recommended purchase based on a negative online review. With online reviews more prevalent than ever, keep in mind the following Do’s and Don’ts when dealing with a negative review.

  • DO always respond. If you make a mistake, accept it and let the customer know it won’t happen again
  • DON’T minimize or invalidate the review’s concerns
  • DO listen intently to the customer
  • DON’T respond with an angry or defensive reply. Even if the complaint is biased or unjustified,  people reading the review will assume this is how your company handles complaints.
  • DO be compassionate and caring
  • DON’T contact a negative reviewer without a plan to make things right by him or her
  • DON’T use generalities. Be specific when addressing a problem. Speak to the matter at had specifically where appropriate and avoid canned responses.
  • DO be willing to give a little. Sometimes customer just want to be heard. Your willingness to go the extra mile might just win them back as customers and even be worth a referral

7 Steps to Create a Distinctive Practice

Optometric Management

In an article written by April Jasper, OD, she details 7-steps to help O.D.s stay in the game.

  1. What why howEvaluate what you have – Take and inventory of what technology you have, what is new and going to be around, and what is going to be replaced.
  2. Determine what you want – Shoot for the stars and design the perfect piece of equipment for your practice’s needs.
  3. Document what you actually need – Have a check list of the “must have”, “would like to have” and “optional” categories.
  4. Investigate your options – Take time to shop around at the various industry meetings.
  5. Assess financial obligations and terms – Many times we forget that a technology-focused practice can and will be able to justify greater fees by creating value in the mind of the patient.
  6. Remember to plan for implementation – Any equipment purchase is risky if you have not plan for implementation…Also, make certain you have a plan for training your staff on the new technology, including operation and protocols.
  7. Develop a practice of distinction – I truly believe technology can be the key to developing a practice of distinction.