Westchester Medical 11 Years & Going Strong with In-Office Lens Technology

“The Optical Dynamics progressive lens, produced with the Q-2100 Digital Lens System, provides consistent and strong optics for 99% of all patients coming in,” says Ken Usatch, who runs the optical shop at Westchester Medical in White Plains, NY.  He is referring to the Optical Dynamics tabletop lens production system that he strongly recommended to the practice 11 years ago.

“It took me about 18 months to talk this medical clinic into taking on the Optical Dynamics system, but I had seen what it can do almost 15 years ago in another practice in NY.  I highly recommended it, and I can safely say that most opticians have no idea how great this is,” Usatch added.

Optical Dynamics has spent the better part of a decade assisting practices with reducing their lab bill by offering a turnkey, in-office system that saves his practice 40%, according to Usatch.

“The industry has moved to expensive free-form lenses.  I have seen the casting capabilities, and even in the beginning, Optical Dynamics offered lens-making that produced digital quality lenses that had strong wearability, and did what they were supposed to do,” Usatch remembered.

He indicated that he uses a height of 17 ½ “ as a guide for the progressive lens client. He also indicated an upswing in the new product categories of sunSMART and of ultraSUN – which is good for all people. “They don’t have to go into a polarized lenses, and, it can be used as a sports lens as well,” he pointed out.

For the average optical shop, there is a perception that several thousand dollars is a lot of money to invest into a small, tabletop system which is ergonomic, clean, quiet, and self-diagnostic.  “I say it is the best thing that money can buy to make money and provide patient value in this business,” Usatch added.

Is it All About Index?

Simple Answer: No

It’s easy to get swept up in the excitement over a single number: higher index must be better. The simplicity is enticing. As with many technical topics, the reality is that a single performance aspect doesn’t provide enough information to judge true product quality. The idea that a lens with a certain index of refraction is a dead product or the next great thing just isn’t correct.

The More Technical Answer: Still No

If you’re into numbers, beyond index you also have to look at Abbe value, surface smoothness, processing-related deviation from target curves, required center and edge thickness (both for safety and the requirements of the frame it’s going in), lens power, your patient’s tolerance of chromatic dispersion, their eye movement patterns, the conscientiousness and equipment quality of the lab you’re using, etc. If you think it’s a lot to digest, imagine what it’s like for a patient trying to make the right decision.

Back To Simple: What’s the Wearer Say?

If you don’t want to spend the rest of your life trying to understand the minutia of every new lens that comes out, ask the people that have experience with the product. Optical Dynamics lenses have been judged by wearers and experts as some of best lenses they’ve encountered. Whether it’s a single vision or multifocal lens, people are impressed with the clarity and ease of patient adaptation. In the end, that’s really all those technical details are trying to convey anyway. Instead of using a bunch of time trying to decide if “the next great thing” is really that great, using a proven lens that wearers like can be safer and simpler.

The less simple explanation for the high praise we’ve received is that our lenses have exceptionally smooth surfaces, they precisely replicate the digital curves machined into our molds, and they are made from a lightweight, high Abbe polymer. Since the process eliminates the grinding and polishing steps normally used to make a lens, there are far fewer opportunities for machine or operator issues to cause optical problems.

A Fly In the High-Index Soup

The vexing thing about high-index lens materials is that the very people that need them most are also the most likely to experience one of their typical shortcomings. The more extreme the prescription, the more likely it is the wearer will be troubled by chromatic aberration in lower Abbe materials. For the most part, indices around the low 1.6’s are about the current limit on good Abbe performance. If you’re worried about chromatic dispersion, you can’t increase index greatly beyond where Optical Dynamics lenses are, so there’s not much thickness improvement to be gained. There can be significant cost differences though.

So if you have a moderate to low prescription where you don’t need the benefits of a high-index lens, high-index materials work very reliably. Hmmm, not the best story. It’s even less motivating when you think about the center and edge thicknesses required to produce a safe and sturdy lens for today’s rimless frames.

Don’t Just Take Our Word On It

When we say you should be using our lenses, there’s obviously a little bias involved. For a more impartial opinion, here’s what one of our customers has to say about them:

“Over the past couple years I have personally worn some of the “best” custom made progressive lenses available and the optics of the digital lenses from the Q-2100 are as good if not better. I am extremely impressed with the digital lenses the system produces and so are my patients.”

David Holliday, OD – Practicing since 1980 – Q-2100 user since 2000

Strategies for New Hires

EyeCare Business

INFORMAL onboarding consists of employees learning about their new jobs without an organizational plan or written process. It may include job shadowing and knowledge exchange with key employees, mentoring and coaching with managers, and on-the-job training with existing employees.

Hello and welcomeFORMAL onboarding includes a sequence of procedures that take a new employee through the process of learning job tasks and office social norms. Activities can include: Web-based video orientations, e-tutorials, interval training planned so learning occurs at specifically planned junctures, team roundtables, and, finally, field experiences and product training with key vendors.

The most successful onboarding programs have one individual overseeing how the employee navigates the process, and all current employees are included in some of the activities. According to the SHRM, there are four elements that indicate a successful onboarding.

SELF CONFIDENCE in job performance, which effects organizational commitment.

ROLE CLARITY, making sure your new hire understands their role and expectations.

SOCIAL INTEGRATION, when an employee begins to establish healthy working relationships with existing employees.

ORGANIZATIONAL CULTURE KNOWLEDGE, an understanding of your practice’s culture and how they fit into it. This is key to a new hire’s ability to support your principles, values, and mission.

10-Years Later and Still Serving Customers Better with the Q-2100 Digital Lens System

Steve B., optician and Q-2100 user in Arlington Heights, IL, shares stories of how the technology keeps his customers coming back, with the Q-2100 Digital Lens System they installed and purchased in 2008.

“A patient came back to our offices after taking his prescription to LensCrafters and asked how much progressive lenses with anti glare and photochromic would cost and how long it would take to get them. Well, not only was the patient shocked by our practice saving him over $200.00 on his pair of lenses due to our Arlington Eye Buildingin-house manufacturing, he had his lenses in 2 hours instead of one to two weeks. I now have a patient for life.”

“I told a patient their sunSMART photo lenses with reflective free glare protection would be ready for them in a couple of hours. They said jokingly, OK, we will see you in a couple of weeks. When I called them that afternoon and said come on in and get your new glasses, they said they were never going back to their old time optical location, they just were beyond words. Another patient for life!”

Lens Troubleshooting

Question: I have a lens that is “speckled”, what can cause this and what can I do?

Possible Causes: Lens was removed from the annealing stages and cooled under running water while too hot. If a lens is cooled under running water while hot, it may have a “speckled” appearance caused by localized differences in the rates of cooling of the lens surface. These speckles can be numerous, irregularly shaped.

Solution: The lenses should be air cooled for several minutes before running water over them. If you have a “speckled” lens, returning it to the annealing oven for 5 to 10 minutes will usually eliminate the issue

Pearle Vision Franchisee 12-Year Advocate

Pearle logoPearle Vision Cleveland, TN has been caring for their patients since 1961. With a dedication to providing genuine eye care with eye exams, high quality lenses, and a wide offering of brand name frames, current franchise owner Aaron Wilson has been a long time advocate of in-office lens production.

Pearle 5 StarOne of several Pearle franchise locations utilizing the technology, Mr. Wilson added the Q-2100 to his practice in early 2006 and the nanoCLEAR AR unit later that same year. Providing same or next day delivery of anti-reflective eyewear was a motivating factor in his decision to pursue in-office lens production. The addition of the technology was an important boon to his business and he added a second system configuration to his lab for increased production.

With eye health and wellness as their primary focus, Pearle Vision Cleveland, TN has received many 5 star customer reviews for their business and service.

Ask Your Lab for permaTINT

Vision Dynamics line of pre-tinted semi-finished single vision lens blanks include poly, 1.67, and Trivex,  available in 2, 4, 6, and 8 base.

permaTINTlogoOur pre-tinted line of SFSV lens blanks for sport, computer, and driving prescriptions integrate easily in conventional and digital surfacing lines. Our proprietary colorization process applies a uniform density layer on the front surface of the blank and includes a hard coat. Surfacing does not affect the color layer so the finished lens has consistent edge-to-edge color performance.

Ask your lab for permaTINT products today!

Proper Sure Seal Application

ONE: Cut lenses to eye size of crib lenses down to remove tacky edges

TWO: To prepare your new Sure Seal tube for application, rotate the handle until you can just see the jelly like coating appear on the top

THREE: Rotate the handle 4 clicks and apply Sure Seal hydrophobic coating to the lens by blotting contents of tube once on front surface. Rotate the handle 4 more clicks and place a blot on the back surface. NOTE: Each application of Sure Seal will require 4 clicks of the handle.

FOUR: Carefully polish the jelly like coating over the entire surface of the lens with a Kimwipe or similar lens tissue until a uniform haze has developed over both the front and back surface. Be sure to recap the Sure Seal tube after use.

FIVE: Place Sure Seal coated lenses in Post Cure annealing oven for 10 minutes.

SIX: Upon completion of the 10 minute annealing cycle, wash the pair of lenses with Q-Soak and an AR cloth under hot running water to remove the excess buffed coating.

SEVEN: Clean lenses with Q-Spray

Note: if at any time you observe your hydrophobic coating to become discolored from its original condition, it should be properly disposed of. A new tube should be used at this point. Failure to do so will result in a less than quality product.