Topic: You are getting ready to process a job or you have tried to process a job and the lenses didn’t cure properly when you notice that a message line has appeared on the upper left side of your Post Cure menu screen that reads SERVICE REQUIRED PRESS HELP.
The Reason Why: Your Post Cure Unit controls all of the functions for the Main Chamber. It runs checks on the lamps, lamp intensity, filament power as well as the temperature of the heating oven from the time the unit it is turned on until you turn the unit off. The System also monitors the current coming into your system and keeps track of the age of your lamps and air filter. If there is something that the system checks that is out of calibration the SERVICE REQUIRED PRESS HELP line will appear in the upper left portion of the main menu screen.
The Fix: When you press the HELP button located next to the main menu screen you will get a screen that looks like this:
01 OK Post Cure Temperature
02 OK Light Intensity
03 OK Lamp Power
04 OK Filament Heat Power
05 OK Lamp On Time
06 OK Post Cure Heaters
07 OK Lamp Temperature
08 OK Line Voltage
09 OK Communications
Any error detected will be highlighted and will have SERVICE in place of OK.
Example: 03 SERVICE Lamp Power
If SERVICE appears, select the item that indicates service required and press the encoder to get specific instructions regarding the error and how to proceed in troubleshooting.
The instructions may guide you as to how to repair this issue or it may guide you to call the Technical Support Team at Optical Dynamics (1800-587-2743 Ext. 276 or 283)
Playing at a charity event for optical professionals at this year’s Vision Expo East. Vision Dynamics was proud to support Eric Lindquist, National Sales Manger, VDL.
Rock on Eric!
Eye Center Boutique of Puerto Rico opened their eleventh location with a Q-2100 Digital Lens System and nanoCLEAR AR unit this April. “With ten very successful shops across the island, adding an ECB location at the busiest mall on the island was a goal.” The newest location, positioned in the tourist center of San Juan, continues to capitalize on their unique optical concept of selling high end handbags and accessories with prescription eyewear. A better way to cater to fashion conscious consumers with discerning taste.
Optical Dynamics is proud to have our technology as an integral part of their business plan and looks forward to working with this amazing retail chain as they continue to grow.
Optical Dynamics newest lens material is blueVIEW defense, sunglasses for your indoor world.
Optical Dynamics’ indoor lens with advanced spectral filtration protects against visual discomfort and possible damage from exposure to HEV and blue spectrum light waves. Infused with an array of organic pigments, blueVIEW defense helps block and absorb a varying level of violet and blue light across a 400-500nm spectrum.
This design provides 100% attenuation in the UV spectrum and gradually allows more light to pass as the waves lengthen for balanced protection. blueVIEW defense filters all types of blue light encountered in everyday indoor activities, while enhancing visual acuity, reducing eye strain, and retaining natural color perception.
Once you experience the comfort of blueVIEW defense you’ll never want to be inside without them again.
Call today about blueVIEW defense monomer for your Q-2100 Digital Lens System 800-797-2743 today!
When returning your nanoCLEAR AR unit for service, always remember to follow the packing instructions correctly to prevent damage and unnecessary repairs.
Located in the back of the nanoCLEAR AR unit:
- Remove power cord
- Remove network data cable
- Remove data cable from wash module
- Remove video PC cable
- Remove high pressure supply hose
- Remove drain hose to wash module
- Remove all chemistry inlet tubing and replace with white caps
- Remove vacuum inlet
- Remove monitor from stand
- Remove monitor stand & push monitor plug down the tube that it is housed in
Located in side your nanoCLEAR AR system:
- Remove black mold stages
- Remove wash bowl ring
- Remove chemistry ring
- Remove chemistry bowl liner and discard
- Remove chemistry bowl and clean all chemistry from bowl
- Remove tips and filters and replace with red caps
Lock motion arm into position to prevent movement. If possible, place the motion arm in the chemistry bowl position and lower the arm. When the motion arm reaches the lowest point press STOP COATING BUTTON. Place bubble warp or packing material on either side of motion arm to prevent movement and install the shipping bracket provided.
Placing nanoCLEAR AR system in the special system box:
- Place tape or the shrink wrap it came with on the front door panel to prevent door from opening during shipping
- Gently place nanoCLEAR AR system into box making sure it rests inside the foam cut out inside of box
- Gently place the top foam insert on top of the nanoCLEAR AR system and push into place
- Close box and remove any labeling on the outside
- Tape box closed and place the appropriate shipping labels on the outside
When your system has been boxed up and/or you have any questions, please call Optical Dynamics Technical Support at 8000-587-2743.