How Does nanoCLEAR AR Perform in Ocean Climates?

We are often asked how nanoCLEAR™ AR performs in humid beach city climates as compared to vacuum AR. Well, nanoCLEAR AR and vaccum AR vacuum AR (whether it’s Crizal™ or some other brand) have very different failure modes. In the better vacuum AR stacks, craze is the root cause of most failures and patient returns. With the nanoCLEAR AR lens, its essentially impossible to induce craze.  As a result, our AR is damaged far less in boiling water and salt water tests than vacuum lenses

With vacuum AR on a plastic lens, the thermal expansion rates are vastly different between the AR and the lens. Since the AR layers are also brittle, they tend to fracture under the stress created when the lens heats up and expands. Once that happens, contaminants work their way into the stack more easily and can cause delamination. Even if delamination is avoided, craze typically causes haze, so once it’s severe enough that will lead to a returned lens as well.

Since our nanoCLEAR AR uses plastic binders and nanoparticles, the thermal expansion rates of the AR and lens can be matched, which eliminates craze failures. That’s not to say we never have failures, all AR can be damaged by patients, however, nanoCLEAR AR performs well in hot, humid coastal regions. Just ask our customers in Miami, Puerto Rico and the Caribbean!

Protect Your Investment with the Q-2100 Extended Warranty & Recertification Programs

Q-2100R Extended Warranty/Maintenance Contract*

  • Includes parts, labor, ground shipping and loaner program (Main and/or Post)
  • If unit does not need to be serviced during the 1-year period, the extended warranty allows for the return of the Main and Post units to Optical Dynamics for preventative maintenance, including cleaning and inspection
  • 50% discount on cast lenses through RTE (+$18 w/AR), during down time due to repair

Q-2100R Recertification Program* Extended Warranty

  • Return the Q2100R (Main and Post) to Optical Dynamics and we will recertify the equipment; includes replacement of lamps and filters and ensures the machine is in proper working order
  • Includes a 1-year extended warranty on parts, labor and ground shipping.
  • 50% discount on cast lenses through RTE (+$18 w/AR), during down time due to repair
  • Loaner program may be purchased at a discounted price

*     Does not include hepa filter, spin bowls, germicidal lamps, actinic lamps, post cure lamps, main logo panels, post logo panels, consumables or expedited shipment. This warranty will be void in its entirety as to any parts or equipment covered hereunder in the event of damage caused by abuse. All repairs necessitated by damages excluded from this warranty will be charged to the customer

**    Does not include spin bowls (upper & lower), hepa filters, foam pre-filter for hepa, wash nozzles, wash filter, suction cup seal ring, syringe cap o-ring, plastic deck plate, arm sneeze guard & strobe lamp, consumables, expedited shipment or preventative maintenance on PC or wash module This warranty will be void in its entirety as to any parts or equipment covered hereunder in the event of damage caused by abuse. All repairs necessitated by damages excluded from this warranty will be charged to the customer

***    Includes free software upgrades only; new product software upgrades must be purchased

Call 800-797-2743 for more information

 

What does the message, SERVICE REQUIRED PRESS HELP, mean?

Topic: You are getting ready to process a job or you have tried to process a job and the lenses didn’t cure properly when you notice that a message line has appeared on the upper left side of your Post Cure menu screen that reads SERVICE REQUIRED PRESS HELP.

The Reason Why: Your Post Cure Unit controls all of the functions for the Main Chamber.  It runs checks on the lamps, lamp intensity, filament power as well as the temperature of the heating oven from the time the unit it is turned on until you turn the unit off.  The System also monitors the current coming into your system and keeps track of the age of your lamps and air filter.  If there is something that the system checks that is out of calibration the SERVICE REQUIRED PRESS HELP line will appear in the upper left portion of the main menu screen.

The Fix: When you press the HELP button located next to the main menu screen you will get a screen that looks like this:

01         OK       Post Cure Temperature

02         OK       Light Intensity

03         OK       Lamp Power

04         OK       Filament Heat Power

05         OK       Lamp On Time

06         OK       Post Cure Heaters

07         OK       Lamp Temperature

08         OK       Line Voltage

09         OK       Communications

Any error detected will be highlighted and will have SERVICE in place of OK.

Example:  03      SERVICE   Lamp Power

If SERVICE appears, select the item that indicates service required and press the encoder to get specific instructions regarding the error and how to proceed in troubleshooting.

The instructions may guide you as to how to repair this issue or it may guide you to call the Technical Support Team at Optical Dynamics (1800-587-2743 Ext. 276 or 283)

Quick Do’s & Dont’s for Selling to Men

Eyecare Professional, by Bob Phibbs

  • DON’T leave us alone. While you may think that giving us some space is good, don’t leave us completely alone or we’ll walk away! Its too overwhelming
  • DO take us by the hand (figuratively). Don’t assume that we know what we want or that we know what we’re looking at. If it’s an item we’re not familiar with buying then we need some guidance. Show us around and point things out.
  • men shoppingDON’T hover. While we want your guidance and your help, take the cure if we need a little space. Help us narrow down our choices first but if we want to take some time to mull it over on our own, back off or you might spook us. Its fine to check back in every few minutes to see if we need additional assistance, but don’t hover or make us feel pressured.
  • DO, point out fashion trends. We don’t necessarily want to be on the cutting edge of trends…but we still want to look good and stylish. If we feel like it makes us look like Brad Pitt that matters to us. We might even want to know if it was featured in a magazine. We are vain – we just don’t make it obvious
  • DON’T ask or assume our budget. If you ask for our budget, you allow us to limit ourselves. You will dumb down our choices and ultimately you’ll loose out. Show us the merchandise first, then talk price.

Celebrate Our Independence!

4th of July“Fourscore and seven years ago, our fathers brought fourth on this continent a new nation, conceived in liberty and dedicated to the proposition that all men are created equal.” Abraham Lincoln”

Those who won our independence believed liberty to be the secret of happiness and courage to be the secret of liberty.” Louis. D Brandeis

“Where liberty dwells, there is my country.” Benjamin Franklin