nanoCLEAR AR Extended Warranty

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Did you know Optical Dynamics offers a full array of extended warranties for your Q-2100 and nanoCLEAR AR units? It is our goal to offer the most comprehensive and value added warranties possible. Warranties that allow you to keep your equipment in tip top shape should you experience a technical issue and warranties that provide a value even if you do not need to use them for service reasons.

The nanoCLEAR AR Extended Warranty & Maintenance Contract Includes the Following Benefits:

  • Repair parts (nanoCLEAR AR, Wash Module, PC and Dispense Stand), labor, ground shipping both ways, and loaner program if available
  • If unit does not need to be serviced during the 1-year warranty period, the purchase of the warranty allows for the return of the nanoCLEAR AR unit and dispensing stand to Optical Dynamics for preventative maintenance, including cleaning, inspection & software upgrades***
  • 50% discount on cast lenses through RTE (+$18 w/AR), during down time due to repair
  • Access to our loaner program if loaner AR unit is available

**   Does not include spin bowls (upper & lower), hepa filters, foam pre-filter for hepa, wash nozzles, wash filter, suction cup seal ring, syringe cap o-ring, plastic deck plate, arm sneeze guard & strobe lamp, consumables, expedited shipment or preventative maintenance on PC or wash module This warranty will be void in its entirety as to any parts or equipment covered hereunder in the event of damage caused by abuse. All repairs necessitated by damages excluded from this warranty will be charged to the customer

***  Includes free software upgrades only; new product software upgrades must be purchased

Locations Around the World Capitalize on New Products

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Optical Dynamics recently expanded our product line with the addition of two new monomers available for use with the Q-2100. amplifyEYE color burst sun lens, a color enhancing sun lens, is like HDR for your eyes! blueVIEW defense are sunglasses for your indoor world and help block and absorb a varying level of violet and blue light.

We are pleased to share locations around the world have added these new products to their practices growing sales and profits.

United States,  Antigua, South Africa, Philippines, Jamaica, Puerto Rico, Guam, & Saipan

Join our expanding list of users and grow your business with amplifEYE color burst sun lens and blueVIEW defense!

Call 800-797-2743 to Request More Information

Proper Mold Handling

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After processing a job, your molds will normally have some monomer residue and flashing stuck to the surface. All excess debris must be removed before the mold can be used again successfully.  Cleaned molds must be stored properly to guarantee mold safety while the mold is not in use. Also, proper mold storage simplifies the picking process when the mold is needed again.

Scrub-A-Dub

Molds must be cleaned after each use. Molds should be left in the soaking bins for at least 5 minutes before cleaning.  Scrub molds thoroughly with the disposable mold scrubber pads.  Pay special attention to edges.  Rinse molds with running water if it is available.  If running water is not available, use a container of tap water. (Remember to change the rinse container water frequently.)  Spray rinsed molds immediately with Q-Spray and wipe them dry.  Never store a wet mold.

TIP: Thoroughly clean and dry all molds. Anything left on a mold can cause an issue the next time it is used. This includes water spots.

The Q-2100 Lens System comes with several hundred digital free form molds.  It is very important that they are stored properly in order to keep them organized.  Each space in the mold storage unit is labeled for one specific mold.  Make sure the mold you place there is the right one.

Pick a clean and dry mold.  Read the mold designation near the edge of the mold and find the proper storage location in the storage unit.  Put the mold back into its wrapper and put it into the allotted space.  Do not put a mold into a space that is already occupied by another mold.  Be careful not to bump molds against anything while storing them.

TIP: Always store molds properly. The protective wrapper prevents scratches and can help identify molds. Return molds to their proper storage locations so you can find them quickly.

 

Instant Replay:

  1. Take mold from soaking bin and scrub
  2. Rinse mold
  3. Spray mold with Q-Spray and dry
  4. Place mold in protective wrapper
  5. Return mold to proper storage location

Choose Your Words when Recommending Photochromics

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Eyecare Business Volume 27 Number 4 by Susan Tarrant

We all know the importance of doctor-driven lens recommendations. We know the importance of optical staff following up on that message once the patient leaves the exam room. But what you may not know is the importance of the language you use when discussing lens options, particularly options like photochromics.

A Transitions Optical, Inc., study finds that using positive, neutral, or, of course, negative language has an impact on the patient’s overall experience.

75% of the patients who hear “positive” language from their ECPs regarding lens options report a positive eyecare experience and are more satisfied with the overall visit.

58% who hear negative language (including product disclaimers) report a negative overall experience.

How a product is recommended is just as important as actually making the recommendation. The study finds that, even when it comes to discussing product benefits, a patient may perceive disclaimers as “negative,” even if the ECP believes he is making a helpful, neutral observation.

Choose Your WordsSome examples, from the study, of the “positive” language used:

■ Can be worn indoors and outdoors
■ UV protection
■ Adapt to a variety of lighting conditions
■ Are convenient
■ Match level of tint to light
■ High quality

Some examples of “negative” language used:

■ Don’t work while driving in a car
■ Won’t work as well as sunglasses
■ Too expensive
■ Not dark enough outdoors
■ Don’t get dark/clear fast enough
■ Not completely clear indoors

Furthermore, many of the “negative” comments are simply not true anymore. Take a moment to talk to your lens or lab representative to learn how the technology has advanced and what you can offer your patients.

Maximize Profits with Your Digital Lens System!

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RB602 ImageUsage: The more you make…the more you’ll make! It simple if you change the way you think about your business. With the Q-2100 Digital Lens System you have the capability of producing up to 90%+ of all the Rxs written in a typical practice. If you process only 15% of your lens needs on the system you will not see a huge impact. If you’re producing over 70% of your lens needs, you will be thrilled with your bottom line.

Pricing: clearLIGHT plus and sunSMART II should be near the top of your pricing structure. People often use acquisition cost to determine retail price, don’t make this mistake when pricing your new products. The digital lenses you produce in-house break this traditional model because you get to take the mark-up of the lens manufacture, the distributor and the wholesale lab. You need to make sure you capture all of this value in your pricing structure. This is not over charging, it is assigning a value to your acquisition of the new technology, the manufacturing of the lenses, the faster service, and the improved product quality.

OE605 Dr. Chris Ortiz2Integration: Now that you can make it, its time to sell it! Ensure your entire practice is knowledgeable about the new products you have purchased. Everyone must understand why you chose to integrate digital lens technology into your practice and how to sell clearLIGHT advantage and sunSMART II. Your staff is key to maximizing your potential. This is not a niche product…this is a new way of doing business. Educate, reward, monitor, and reinforce your team’s commitment to this new lens technology and you will be successful.

Practice Adds Equipment for Improved Delivery Time

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Optical Dynamics is pleased to welcome another Q-2100 and nanoCLEAR AR owner to the user family. Proud to provide eye care services in the Miami-Dade area, with 4 locations. As a full-service eye care center, they’ve added the optimum equipment to provide complete eye exams and make prescription eyewear.

As quoted on the FB page, “This edge helps us to treat our patients in the best way possible.”

Opting to dispense multiple materials, they now produce and dispense clearLIGHT advantage, sunSMART grey and brown, and blueVIEW defense.

Producing lenses onsite means happy customers with just-in-time delivery of eyeglasses.