Since our AR chemistries rely heavily on nanoparticles to give them toughness and the right optical properties, they require a little more care than our other materials. To figure out how long they last we did long-term testing here at high, low, and room temperatures. We also thought about what they’d go through in normal storage and shipping. If you use your AR chemistry by the expiration date we expect your lenses to perform just as ours do here. If it’s past the expiration date or was stored incorrectly things aren’t as predictable.
Spending a long time at extreme temperatures or even just sitting around will eventually cause the nanoparticles to stick together. Once that happens their properties change and so do the coatings that are made with them. Expired chemistry can give you hazy coatings or ones that aren’t nearly as tough as they should be. It can also clog up the dispense filters in your nanoCLEAR unit or cause other coating defects like comets.
If we didn’t have to have an expiration date we wouldn’t use one. At this time nanoparticle-based liquid chemistries of all kinds just tend to have shorter shelf lives than those without them. If we figure out a way around it, you can bet we’ll use it. For now though, the expiration date is something we need.
The Q-2100 Digital Lens System is a green alternative as compared to traditional lens surfacing. With the Q-2100 lenses are produced direct from the bottle of liquid lens material to the finished Rx. No longer must one inventory hundreds of lens blanks to be processed to the finished prescription. A single bottle of lens material is all the operator needs to make any Rx within a broad range. Whether you need a plus lens, a minus lens, a progressive or a flattop you produce what you need in the quantity you need it.
More importantly, the digital casting process eliminates the large amount of waste typically associated with traditional lens surfacing. Lenses are not made into thick semi-finished “hockey pucks” to be ground and polish to the finished Rx. This eliminates all the polishing slurry and lens material waste that needs to be filtered, cleaned, and properly disposed as part of the existing lens manufacturing process. When optical practices process lenses in house, the traditional transportation by-products in the channel of distribution are also reduced.
“Optical Dynamics digital lens fabrication system is a greener alternative to traditional lens manufacturing,” states Michael Yager, VP of Sales. “Our system is environmentally friendly, has a very low carbon footprint, low power consumption and can be safely operated in an eyecare professional’s environment. At Optical Dynamics we continue to search for the best alternatives for all our new product designs,” added Yager.
The Q-2100 Digital Lens System occupies little space, is clean, quite and self diagnostic. With the additional benefit of producing free form quality lenses the system is an ideal choice for the progressive optical practice.
Showing patients gratitude should be a year round affair. Giving your patients the recognition that they chose you, when they could have chosen any other eyecare professional out there reinforces that they made the right decision. It builds trust, loyalty, and goodwill and they will certainly remember it when its time for their next eye exam.
Here are some easy ways to show gratitude using digital marketing:
Create a nice thank you graphic that can be sent by email or as a post card after a visit.
Run a Facebook thank you campaign
Share for them. Help your patients to succeed in their endeavors by liking their Facebook pages, sharing content and reciprocating.
Hold a customer appreciation day in which you offer discounts or giveaways for loyal customers and spread the word through an integrated campaign on Facebook, email, website ads and direct mail.
Respond to reviews, both good and the bad. Thank those that leave positive reviews and those that complain as well…
Did you know Optical Dynamics offers a full array of extended warranties for your Q-2100 and nanoCLEAR AR units? It is our goal to offer the most comprehensive and value added warranties possible. Warranties that allow you to keep your equipment in tip top shape should you experience a technical issue and warranties that provide a value even if you do not need to use them for service reasons.
The nanoCLEAR AR Extended Warranty & Maintenance Contract Includes the Following Benefits:
Repair parts (nanoCLEAR AR, Wash Module, PC and Dispense Stand), labor, ground shipping both ways, and loaner program if available
If unit does not need to be serviced during the 1-year warranty period, the purchase of the warranty allows for the return of the nanoCLEAR AR unit and dispensing stand to Optical Dynamics for preventative maintenance, including cleaning, inspection & software upgrades***
50% discount on cast lenses through RTE (+$18 w/AR), during down time due to repair
Access to our loaner program if loaner AR unit is available
** Does not include spin bowls (upper & lower), hepa filters, foam pre-filter for hepa, wash nozzles, wash filter, suction cup seal ring, syringe cap o-ring, plastic deck plate, arm sneeze guard & strobe lamp, consumables, expedited shipment or preventative maintenance on PC or wash module This warranty will be void in its entirety as to any parts or equipment covered hereunder in the event of damage caused by abuse. All repairs necessitated by damages excluded from this warranty will be charged to the customer
*** Includes free software upgrades only; new product software upgrades must be purchased