Author Archives: Sales

How Does My Q-2100™ Compare?

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How do i compareHow does my Q-2100 Digital Lens System compare to other in office lens systems?

Your Q-2100™ Digital Lens System with nanoCLEAR™ AR delivers proven, quality progressives in regular and short corridor, ASV and FT-28, with market vetted design acceptance and AR performance. Your Q-2100 utilizes digitally mastered reusable crown glass molds that allow you to produce premium index clearLIGHT™ lenses, one of three premium sunSMART™ photochromic varieties, blueVIEW, amplifEYE or five nanoCHROME mirror colors.

With an extensive power range of +4.00 to -6.00/-2.50 cylinder and the optimal use of four base curves, your system will produce a wide range of premium lenses that are on power each and every time. With a Q-2100 system, the more lenses you produce the lower your cost per pair when factoring in the equipment cost. Optical Dynamics’ philosophy has always been the on-going material and coating costs must be as low as possible. You invest in the platform and then maximize profits from the low cost lenses you produced. This provides the best possible return on investment.

Your Q-2100 system maximizes your profits by minimizing the number of items that need to be stocked and reordered. If you have monomer, coating and gaskets you can make any power lens in any design. While you can do the majority of lenses in-office, there are times when you need specialty lenses or out of range Rxs. With support from Vision Dynamics Lab for out of range product, you can keep your patients in the same great materials and designs by ordering uncut lenses at market leading prices. We offer this as a value added benefit for all Q-2100 system owners.

For  practices that want to offer a broad range of lenses, materials and coatings, are interested in dramatically reducing costs and understand the value of over two decades of market success and 150 issued worldwide patents, the Q-2100 is the choice for you.

Hardt Eye Clinic, Saipan Celebrates 7-Years with Technology

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Hardt Eye Clinic LogoOptical Dynamics is pleased to celebrate 7-years of business with Dr. Don Hardt. Hardt Eye Clinic is located in Saipain, a US Territory in the Pacific with approximately 50,000 residents. At Hardt Eye Clinic, their team strives to provide the finest in eyecare services & complete diabetes education. Patients throughout the Saipan area come to Hardt Eye Clinic because they know they will receive the personal attention and professional care that is their foundation.

As a small island nation, laboratory services for their patients was limited. Lenses and coatings were ordered  abroad with turn around times of up to 3-weeks. A strong believer in onsite lens production, Hardt Eye Clinic researched the available options deicing to add the Q-2100 Digital Lens System with nanoCLEAR AR to their practice. The quality of the progressive design, materials, and coating, along with the affordable ongoing price were key to their decision.

Ruel Balboa ImageRuel Balboa, Lab Manager, visited us in Louisville, KY lfor 3-days of lens production training. Optical Dynamics master trainer, Rafael Ortiz, joined us from Florida for the session. Ruel was a quick study producing lenses on his own the very first day. Ruel was excited to take is knowledge back to his team, offering his patients just-in-time delivery of eyeglasses.

Reduce Spectacle Remakes

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IMan Fitting Glasses on Girln an article published in Optometric Management, author and Q-2100 system owner Dr. Davis shares five steps to help optical professionals reap the benefits of providing an optimum pair of glasses. No one wants upset patients claiming they can’t see out of their new eyeglasses in a waiting room full of patients!

Step One: Double check the refraction. According to Dr. Davis, “I rarely change a prescription more that +/-0.75D so when a patient’s prescription has changed more than that amount I have found the number of remakes increase, so I always examine the patients previous refractions to ensure I haven’t made an error prior to recording the new Rx.”

Step Two: Manage the patient’s expectations. “If the patient’s prescription has changed significantly, educate them on what specifically they can expect with the new prescription,” says Dr. Davis. “And always take the time to educate first time progressive wearers,” added Davis.

Step Three: Have a well educated optical staff. “Always make sure your staff understands appropriate frame selection, pupillary distance and seg height along with proper patient positioning,” advises Davis.

Step Four: Always check lens powers. “Another way to prevent spectacle remakes is to always check the lenses your lab produces as soon as they arrive,” recommends Davis. By checking the lenses before they are dispensed you can catch any lab production errors.

Step Five: Provide a written policy. Dr. Davis recaps his recommendations with the suggestion for a written policy. “Give your patients a written policy on re-makes before they leave the office with their new spectacles. Although completely avoiding spectacle remakes is impossible, the five aforementioned tips can reduce them and result in more happy patients,” Davis adds.

Made In the USA

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Made in USAAt Optical Dynamics all Q-2100 and nanoCLEAR AR equipment is assembled, tested, and shipped direct from Louisville Kentucky. We manufacture all lens materials and coatings onsite. Our R&D team develops and blends all photochromics in-house.  At Optical Dynamics we are proud to be a made in the USA company.

As a Q-2100 Digital Lens System owner you are producing lenses in the USA, made with products manufactured in the USA, while providing your operator with employment in the USA. Lens products made in the USA differentiates you from most other practices in your area, so share the news. This is a great message and your patients should know it!

Changing Out Post Cure Lamps

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You have received a message on the upper left side of your Post Cure menu screen that reads Service Required Press Help and are notified that its time to change your post cure bulbs.

Step One: Remove the Post Cure face plate/filter panel by pulling if off

Step Two: Slide both hands under the lamps with palms facing up

Step Three: Remove lamps by twisting them 90 degrees to unlock them and then gently pull them from the lamp holders

Step Four: Install new lamps by pushing them into the lamp holders and twisting them to lock them in place.

Step Five: Make sure the new bulbs are securely installed before continuing

Step Six: Snap the Post Cure face plate/filter panel back on

Step Seven: Call Bob Miller ext. 283 or Bob Lossman ext. 276 in our Service Department to walk you through resetting the lamp timers.  800-797-2743

Promote the Products You Produce!

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Now that you are processing clearLIGHT advantage, sunSMART II, blueVIEW, and nanoCLEAR  digital lenses in-house, its time to promote the products you produce!

  • Review your product literature…are you talking about the clearLIGHT, sunSMART, blueVIEW and nanoCLEAR AR products?
  • Review your on hold message…are you telling your patients about the new digital lenses you produce direct to their prescription while they wait?
  • Review your employee compensation program…does your internal program encourage your staff to sell the products you produce?
  • Review your staff training program…do all team members know how to present the  new product offering to your patients?
  • Review your target production…have you implemented a target production rate for your in-house lab?

Optical Dynamics Remains Open for Business!

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You may order supplies and lenses from Optical Dynamics. We are open and ready for business. To place supply orders online visit: http://www.opticaldynamics.com/order or fax orders to 888-900-5504.

Are you operating with limited staff? Let Optical Dynamics cast your lenses for you! Order clearLIGHT advantage and sunSMART photochromic with or without nanoCLEAR AR through our ready-to-edge program. Print and use the below order form for easy processing.

 

 

 

COVID-19 Update from Optical Dynamics

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To Our Valued Customers,

In response to COVID-19 state and local guidelines, Optical Dynamics will has adjusted our operating hours.

Technical Support will be available Monday – Thursday from 10:00AM to 2:00PM Eastern Time 800-587-2743 option 4.

Orders may be placed online at http://www.opticaldynamics.com/order or via fax at 888-900-5504.

Shipping of orders will occur on Wednesdays only, regardless of the day received. All orders are shipped UPS ground unless another shipping method is requested.

Customer Service lines remain open. If connected to voicemail, be sure to leave a message and we will return your call as promptly as possible. 800-587-2743 option 6.

The health and safety of our team members and support of our customers remain our top priority. We are doing are part to reduce the spread of COVID-19 and we appreciate your patience and understanding during this unprecedented time.

Stay healthy and please contact us with any questions.

Sincerely, Your Friends at Optical Dynamics

 

Meet Rafael Ortiz, Sales Manager

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Rafael started his career in 1983 in a small optical shop assisting customers and working in the lab. Selling eye glasses, tinting, and cutting lenses, Rafael’s interest in optics grew and led to his enrollment in a certified optics program in 1987. While in school, Ralph apprenticed as an optician until 1989.

Upon graduation from his apprenticeship, he took a position with Lenscrafters starting out as lab manager then moving to general manager as a certified optician. Working in the retail store environment, Rafael learned the importance of impeccable customer service and quick turnaround of lenses. His optical career continued as store manager for Sterling Optical.

In 2000, Rafael came to work for Optical Dynamics as a lens consultant, retail trainer and equipment installer. Coming from a retail background, he understood the needs of the independent optical location as related to product quality and delivery time. For nearly six years he traveled the country training optical locations on how to process, sell and dispense their customized lenses.

In 2009, Rafael was promoted to Sales Manager for Optical Dynamics & Vision Dynamics Lab. With his unique background in custom processed lenses and retail training, Rafael is the perfect person to guide labs and retail locations through the maze of available products for improved lab service and business profitability!